Policy
Returns & refunds
Short version: we don't offer general returns, but if we made a mistake we'll make it right.
Our policy
We do not issue refunds unless an error was made on our side — for example, the wrong item shipped, a defective product, or a fulfillment mistake.
If something is wrong with your order
Reach out within 14 days of delivery and include your order number plus a photo of the issue. We'll review and respond with next steps.
Email: mail@sixdojos.shop
Refund processing
Approved refunds are issued to the original payment method. Depending on your bank, it can take a few business days for the refund to appear after we issue it.
Questions
Not sure if your situation qualifies? Just email us — a real human reads every message.